August 29, 2014
To: All Olympus i-SPEED Camera Customers
It is with great pleasure that I announce that, effective immediately, the Olympus i-SPEED camera business has been transferred to a new company named iX Cameras. This new company has been organized to continue the Olympus tradition of strong customer commitment, excellent product quality and dedication to support and service. iX Cameras Ltd is a UK company with headquarters just 2 km from the current Olympus KeyMed headquarters.
The entire Research & Development, Sales, and Service staff of the Olympus high-speed video business has now transferred to iX Cameras and will continue normal operations. Considering the fast-paced changes that are common in this industry, Olympus is confident that we have found a good home for this part of our changing product portfolio. The staff is excited to begin this new chapter of their corporate growth with a streamlined, energetic company that is entirely focused on state-of-the-art high-speed video technology and outstanding customer support.
The relationship between Olympus and iX Cameras is collaborative. The current i-SPEED 3 series cameras will continue to be manufactured at Olympus. Service and support for both warranty and out-of-warranty cameras will be moved to iX Cameras using Olympus genuine parts and performed by Olympus trained technicians. The two companies will continue to share information, resources and technology. The quality and reliability of the products and service offered will therefore remain at the same high level as has been experienced under Olympus ownership.
I am pleased to turn the reins over to iX Cameras new President and CEO, Mr. Peter Carellas. Worldwide business development will continue under the veteran leadership of Mr. Jonathan Hatton and the entire camera engineering team will continue to be managed by Mr. Chris Robinson.
Please visit the iX Cameras web site at www.ix-cameras.com to learn more about this new company and the team that will be supporting you in the future.
With appreciation for your business and best wishes for your future,
Director of Manufacturing and Business Development